DIRECT RACKET RESTRINGS

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Privacy Policy

Welcome to Direct Racket Restrings This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us regarding racket restringing services.

Who We Are

Direct Racket Restrings is a UK-based tennis and squash racket restringing service.

For any privacy-related enquiries, please contact:
Email: Use our Contact form

Information We Collect

When you submit a contact form on our website, we may collect:

  • Name
  • Email address
  • Telephone number (if provided)
  • Information about your racket and restringing requirements
  • Any information you choose to include in your message

We also collect certain anonymous website usage information through Google Analytics.

How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Arrange racket restringing services
  • Communicate regarding bookings
  • Improve our website and services
  • Maintain business records

We will only use your personal information where we have a legitimate business reason to do so or where you have provided your consent.

Google Analytics

We use Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information such as:

  • Pages visited
  • Time spent on pages
  • Device type
  • Browser type
  • General geographic location

This information is aggregated and does not normally identify individual visitors.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share information where required by law or where necessary to protect our legal rights.

Data Retention

We retain enquiry information only for as long as necessary to:

  • Respond to your enquiry
  • Provide our services
  • Meet legal, accounting or tax obligations

When information is no longer required, it will be securely deleted.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission can be guaranteed to be completely secure.

Your Rights

Under UK data protection law, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to certain processing activities
  • Request restriction of processing
  • Request data portability where applicable

To exercise any of these rights, please contact us through our contact form

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes To This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Cookie Policy

This Cookie Policy explains how Direct Racket Restrings uses cookies and similar technologies when you visit our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function correctly, improve user experience and provide information about how visitors use the site.

How We Use Cookies

Direct Racket Restrings uses cookies to:

  • Ensure the website functions properly.
  • Understand how visitors use the website.
  • Improve website performance and user experience.
  • Monitor website traffic and visitor behaviour through analytics.

Google Analytics

We use Google Analytics to collect anonymous information about how visitors use our website.

Google Analytics may collect information including:

  • Pages viewed.
  • Time spent on the website.
  • Device and browser information.
  • General geographic location.
  • How visitors found our website.

This information helps us improve our website and services. We do not use Google Analytics to identify individual visitors.

Managing Cookies

Most web browsers allow you to control and delete cookies through your browser settings.

You can:

  • Delete existing cookies.
  • Block all cookies.
  • Allow cookies only from selected websites.
  • Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect website functionality.

Third-Party Cookies

Some cookies may be placed by third-party services that appear on our website, such as Google Analytics.

These third parties are responsible for their own privacy and cookie practices.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

Website Disclaimer

General Disclaimer

The information provided on this website is for general informational purposes only.

Whilst every effort is made to ensure accuracy, Direct Racket Restrings makes no representations or warranties regarding the completeness, reliability or accuracy of any information published.

Any action taken based upon information found on this website is strictly at your own risk.

Direct Racket Restrings will not be liable for any losses or damages arising from the use of this website.

Tennis and Squash Advice

Any racket stringing recommendations, tension guidance, equipment advice, product reviews, calculators or playing suggestions provided on this website are intended as general guidance only.

Players should make their own decisions regarding equipment choices based on their individual requirements, playing style and experience.

Direct Racket Restrings accepts no responsibility for any injury, equipment damage or performance issues resulting from the application of information published on this website.

Calculator Results

Any calculator tools provided on this website, including string tension calculators or recommendation tools, are intended as guidance only.

Results are estimates and should not be relied upon as professional advice or guaranteed outcomes.

External Links

This website may contain links to third-party websites.

We have no control over the content, availability or privacy practices of those websites and accept no responsibility for them.

No Professional Advice

Content published on this website does not constitute professional sporting, medical, legal, financial or technical advice.

Users should seek appropriate professional advice where required.

Contact

Direct Racket Restrings
Email: Please use our contact form